Effective Date: June 1, 2026
Website: https://purebac.com/purebac/
Company: PureBac
Address: 1221 W. 103rd St
Kansas City, MO 64114
Phone: (720) 610-3500
Email: sales@purebac.com
This Privacy Policy explains how PureBac collects, uses, discloses, and protects personal information when you visit our website, contact us, create an account, place an order, or interact with our services.
1. Scope of This Privacy Policy
This Privacy Policy applies to information collected through the PureBac website, online store, contact forms, customer service communications, email communications, account features, checkout process, and other interactions with PureBac. It does not apply to third-party websites, platforms, payment processors, shipping providers, or services that we do not own or control.
2. Information We Collect
We may collect personal information that you provide directly to us, information collected automatically through the website, and information received from service providers that help us operate our business.
2.1 Information You Provide
When you use the website, place an order, contact us, or create an account, we may collect information such as your name, billing address, shipping address, email address, phone number, order details, account login information, customer service messages, business or laboratory information, and any other information you choose to provide.
2.2 Payment Information
Payment information may be collected and processed by third-party payment processors. PureBac does not intend to store full payment card numbers on its own systems. Payment processing is subject to the privacy policies and terms of the applicable payment provider.
2.3 Information Collected Automatically
When you visit the website, certain information may be collected automatically, including your IP address, browser type, device type, operating system, referring pages, pages viewed, time spent on pages, links clicked, approximate location, and other usage information. This information may be collected through cookies, pixels, log files, analytics tools, and similar technologies.
2.4 Communications and Support Information
If you contact us by email, form submission, phone, chat, or other communication channel, we may collect the contents of your message and related contact information so we can respond to your inquiry, provide support, resolve order issues, and improve our services.
3. How We Use Information
PureBac may use personal information for business and operational purposes, including to process orders, accept payments, ship products, provide customer service, manage accounts, communicate with customers, verify information, prevent fraud, improve the website, analyze performance, maintain security, comply with legal obligations, enforce our policies, and send transactional or promotional communications where permitted by law.
4. Cookies and Similar Technologies
The website may use cookies and similar technologies to support core website functions, shopping cart features, account login, checkout, analytics, advertising, fraud prevention, preferences, and website performance. You may be able to disable cookies through your browser settings, but some website features may not function properly if cookies are disabled. Please refer to our Cookie Policy for more detailed information.
5. Email and Marketing Communications
If you sign up for emails, make a purchase, or otherwise provide your contact information, we may send transactional emails and, where permitted, promotional emails about PureBac products, updates, offers, or educational content. You may unsubscribe from promotional emails by using the unsubscribe link in the email or contacting us directly. Transactional emails related to orders, accounts, customer service, policy updates, or legal notices may still be sent when necessary.
6. How We Share Information
We may share information with trusted service providers and business partners that help us operate the website and fulfill orders. These may include payment processors, shipping carriers, fulfillment providers, email service providers, website hosting providers, analytics providers, security vendors, fraud-prevention tools, customer support tools, professional advisers, and legal or compliance service providers.
We may also disclose information if required by law, subpoena, court order, governmental request, legal process, safety concern, fraud investigation, policy enforcement need, business transfer, merger, acquisition, financing, restructuring, or sale of assets.
7. Third-Party Services
The website may contain links to third-party websites or use third-party tools for payment processing, analytics, shipping, marketing, social sharing, embedded content, or other functions. Third-party services may collect information according to their own privacy policies. PureBac is not responsible for the privacy practices, content, security, or policies of third-party websites or services.
8. Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including to process orders, maintain business records, comply with legal and tax obligations, resolve disputes, enforce agreements, prevent fraud, and support legitimate business operations. Retention periods may vary depending on the type of information and applicable legal requirements.
9. Data Security
PureBac uses reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no website, online transmission, storage system, or electronic service can be guaranteed to be completely secure. You are responsible for maintaining the confidentiality of any account credentials and for using secure devices and networks when accessing the website.
10. Your Privacy Choices
Depending on your location and applicable law, you may have rights to request access to personal information, correction of inaccurate information, deletion of personal information, restriction of certain processing, portability of certain information, or opt-out of certain uses of information. You may also unsubscribe from promotional emails and adjust browser settings related to cookies.
To submit a privacy request, contact us at sales@purebac.com. We may need to verify your identity before fulfilling certain requests.
11. State Privacy Notices
If you live in a state or jurisdiction with specific privacy rights, such as California or other U.S. states with consumer privacy laws, you may have additional rights regarding your personal information. PureBac will honor applicable privacy rights as required by law. We do not knowingly sell personal information in the conventional sense of exchanging personal information for money. If our use of cookies or advertising tools is considered a “sale,” “sharing,” or targeted advertising under applicable law, you may have the right to opt out.
12. Children’s Privacy
The website is not directed to children under 13 years of age, and we do not knowingly collect personal information from children under 13. If you believe that a child has provided personal information to us, please contact us so we can review and delete the information where required.
13. International Visitors
If you access the website from outside the United States, you understand that your information may be processed in the United States or other locations where our service providers operate. Privacy laws in those locations may differ from the laws in your country or region.
14. Product and Regulatory Communications
Because PureBac products are sold for research use only, we may use contact information to send important communications about orders, product documentation, policy updates, safety-related information, compliance matters, or other transactional notices related to your purchase or account.
15. Do Not Track
Some browsers offer “Do Not Track” signals. Because there is no uniform industry standard for responding to these signals, the website may not respond to them. You can manage cookies and tracking preferences through your browser settings and any available website consent tools.
16. Changes to This Privacy Policy
PureBac may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date. Your continued use of the website after an updated Privacy Policy is posted means you acknowledge the updated policy.
17. Contact Information
If you have questions about this Privacy Policy or want to submit a privacy request, please contact us:
PureBac
Address: 1221 W. 103rd St
Kansas City, MO 64114
Phone: (720) 610-3500
Email: sales@purebac.com
